Broadcast Service
Our experienced employees specialise in service and maintenance of professional and semi-professional video and audio equipment.
Whether it is cameras, VTR, mixers, monitors, lenses, tripods, or audio equipment, our technicians have completed seminars with the manufacturer or in specialised training centres for all key products.
As an authorised service provider of the major brands, we also have direct access to extensive technical documentation such as service manuals, technical information, software updates and spare parts.
Equipped with the most modern measuring devices, we are prepared for any SD and HD equipment - from the reference light source for the adjustment of camcorders to the Helmholtz chamber for the adjustment of class 1 monitors.
One point of contact
We are available for our customers as a one-stop service provider. You only have one point of contact for all your products regardless of whether they are from Sony, Panasonic, Thomson, JVC, Ikegami, Sennheiser, Barco etc.
You describe your problem, we will solve it whether by our own means or with the help of our partners.
As a one-stop service provider, we tend to your technical problems and give you freedom as a result. This is how you can better focus on your business.
Backup
Our backup equipment pool is available under favourable conditions for bridging time gaps during repairs. Therefore, you can continue to work despite a defect.
Maintenance contracts
Be on the safe side. We also offer customised maintenance contracts of various scopes and durations for your equipment.
Talk to us.
Warranty handling
As an authorised service partner of many manufacturers, we do warranty repairs. This is regardless of whether you purchased the product from us or not.
Spare parts
Do you need any special spare parts? We have access to the logistics centres of individual manufacturers and can order parts directly for you.
Software updates
Modern broadcast and professional video products are always subject to frequent firmware and software updates. Our technicians will get your equipment up to date.
Your contacts
Hamburg
Thomas Burmester
Tel. +49 (0) 40 / 55 76 24 - 12
Fax +49 (0) 40 / 55 76 24 - 24
Berlin
Rene Kupko
Tel. +49 (0) 30 / 91 68 49 - 21
Fax +49 (0) 30 / 91 68 49 - 25
