Right of cancellation
(1) Information on the right of cancellation
Consumers as defined in § 13 BGB (German Civil Code) are entitled to the right of cancellation. A consumer is any natural person who enters into a transaction for a purpose to which neither a commercial nor his independent occupational activity may be attributed. You can help us to keep costs low in case of cancellation if you consider the instructions provided following the cancellation information. This would be very helpful but you are not obliged to do so.
In consideration of the statutory provisions, the following information on the right of cancellation applies to the rights and obligations of consumers in the event of a cancellation:
Information on the right of cancellation for consumers
Right of cancellation
Once you have submitted your contractual statement to us, you may cancel without giving any reasons in writing (e.g. letter, fax, email) or by returning the goods after receiving them. The time limit begins after receipt of this notification in writing but not before receipt of the goods by the recipient and not before the fulfilment of our information obligations in accordance with § 312c section 2 BGB in association with § 1 paragraph 1, 2 and 4 BGB InfoV and our obligations in accordance with § 312e paragraph 1, sentence 1 BGB in association with § 3 BGB-InfoV.
We shall make available to you all required information up to the conclusion of the contract. Therefore, your cancellation period ends two weeks after receipt of the goods. If the expiry date falls on a Saturday, Sunday or holiday, the end-date is the next working day. The timely sending of the cancellation or item suffices for the observance of the cancellation period.
The cancellation should be addressed to:
BPM Broadcast & Professional Media GmbH
Authorised representative and president: Heinrich Buhr
Obenhauptstr. 15
D-22335 Hamburg
Telefax: +49 (0)40 / 557624-24
E-Mail: info@bpm-media.de
Implications of cancellation:
In case of an effective cancellation, the mutually received benefits must be returned, and we must reimburse for any actual usage (interest) if applicable. You will not be held responsible for replacing the goods if used or there is any wear and tear or deterioration as a result of their use.
Items that can be sent in parcels shall be returned at our risk. You must bear the costs for returning the goods if the delivered goods are consistent with what was ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have failed to provide the service in return or to make the contractually agreed partial payment at the time of the cancellation with the item being at a higher price. Otherwise, returning the item is free of charge for you.
Items that cannot be sent in parcels shall be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The time limit begins for you with the sending of your cancellation or the item and for us with its receipt.
- End of information on right of cancellation –
(2) Non-binding notification for the event of cancellation
Please do not send the goods back to us carriage forward. We will gladly refund you for the postage costs unless they should be borne by you. Please contact us before returning the goods in order to clarify the details in this regard.
