Right of cancellation
(1) Right of Cancellation
Customers according to § 13 of the German Civil Code (BGB) have a right of cancellation. The customer is any physical person that enters into a legal transaction for a purpose that can be attributed neither to their employment nor to their self-employed occupational activity.
Right of Cancellation Policy for Customers
Right of Cancellation
You may revoke your contractual agreement in writing (e.g. letter, fax or Email) within 14 days without stating a reason or - if you receive the goods prior to the expiry of the term - by returning the merchandise. The period begins upon receipt of this notification in writing but not before receipt of the goods by the receiver (in the recurring supply of similar goods before receipt of the first partial delivery) and not before we have met our obligations to inform as defined by article 246 § 2 in conjunction with § 1 paragraph 1 and 2 of the Introductory Law to the German Civil Code (EGBGB) as well as our duties according to § 312g section 1 (1) of the German Civil Code (BGB) in conjunction with article 246 § 3 of the Introductory Law to the German Civil Code (EGBGB). The timely dispatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The revocation is to be sent to:
BPM Broadcast & Professional Media GmbH
Authorized Managing Directors: Heinrich Buhr, Arne Buhr
Obenhauptstr. 15
D-22335 Hamburg
Telefax: +49 (0)40 / 557624-24
E-Mail: info@bpm-media.de
Consequences of Cancellation
In the event of effective cancellation any mutually received services are to be refunded and possible benefits derived (e.g. interest) returned. Should you be partially or wholly unable to return the goods and benefits (e.g. user advantages) received from us or only to do so in a deteriorated condition you shall to this extent provide compensation accordingly. This does not apply if such deterioration is entirely attributable to their inspection for characteristics and functions as would have been possible and normal for you in, for instance, a retail outlet. Goods capable of being sent by parcel post should be returned to us at our risk. The customer shall bear the regular costs for the return of the goods should the received goods be those ordered and the cost of the items to be returned not exceed an amount of EUR 40 or, in case of a higher value, if the customer has not provided the payment or a partial payment in accordance with the contract concluded at the time of the cancellation. In other cases, the return delivery is free of charge for you. Items not suitable for shipment by parcel service shall be collected from you. Any obligation for reimbursement of payments must be fulfilled within 30 days. The deadline shall commence for the customer on the date the notice to cancel or the goods are sent and for us following receipt.
– END OF THE RIGHT OF CANCELLATION POLICY –
(2) Non-binding information in the case of cancellation
Please do not return the goods without the correct postage. Should you wish, we will gladly reimburse postal charges in advance providing these are not to be borne by you. Please contact us in this regard to arrange details before returning the goods.
BPM Broadcast & Professional Media GmbH
Authorized Managing Director: Heinrich Buhr, Arne Buhr
Obenhauptstr. 15
D-22335 Hamburg
Telefax: +49 (0)40 / 557624-24
E-Mail: info@bpm-media.de
